Each year, roughly 100,000 patients die in hospitals because of medical malpractice and another 100,000 develop infections while in the hospital. Over the past six years, Cincinnati Children’s Hospital Medical Center has sharply cut down on common errors. Discharge delays and post-surgery infections are down 50%, deadly infections from ventilators are down 90%. At the same time, admissions are up 30%, the size of the staff has increased 50%, and revenue has doubled to $1 billion.
The hospital implemented various procedures to correct common errors. For example, to fight surgical infections often caused by busy doctors forgetting to administer preoperative antibiotics, the hospital initiated a “pre-op pause” (similar to one for pilots before a takeoff). Everyone stops for 30 seconds to make sure every safety step has been taken.
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