“It would be great if the regulators of hospitals and doctors were more diligent about responding to harm to patients, but they’re not, so people have turned to other people. This is what happens when your system of oversight is failing patients.” -Lisa McGiffert, former head of Consumer Reports’ Safe Patient Project to USA TODAY
You may be one of the many who rely on online reviews to help make decisions on everything from where to eat to what vendors to choose for house projects. How about using online reviews to decide which doctor to see? With the popularity of websites such as Yelp, Facebook, and other online platforms that allow customers and patients to post their opinion on venues, goods, and services, many are turning to the internet to help them choose healthcare providers.