NBC News reports that multiple whistleblowers claim administrators at a VA hospital in Phoenix ordered thousands of appointment requests from veterans be diverted to a “secret unofficial list” that was not to be reported. The theory was, if those veterans died, their names would disappear, and the hospital’s performance record would improve. Then the hospital would not be held accountable for possibly killing the patient with a delayed diagnosis.
One whistleblower explained to NBC that there was a huge demand on the hospital, and that they had limited resources. Rather than finding a solution to the supply and demand problem, the hospital covered up the problem. Veterans, both young and old, tried to get the medical care they were promised upon entering the military, but were turned away without treatment or diagnosis.
Failures to Diagnose Caused Veteran Deaths